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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bruce Caston

Bruce Caston

June 30, 2025

5  out of  5
rating by Bruce Caston
"Betsy great excellent very knowledgeable"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Maria Benavides

June 26, 2025

5  out of  5
rating by Maria Benavides
"Muy buena atencion samanta es muy amable y muy atenta buen trato"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Victoria Ayala

June 24, 2025

5  out of  5
rating by Victoria Ayala
"Had a wonderful experience with Sam!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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glenn davidson

June 24, 2025

5  out of  5
rating by glenn davidson
"Betsy was wonderful. She took the time to go over my homeowners policy step by step. When she wasn't quite sure about something, she checked with her team for clarification. She reassured my faith in your company."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Ramon Flores

June 24, 2025

5  out of  5
rating by Ramon Flores
"Betsy me ayudo hoy. Fue muy amable y la recomendamos! Muchas gracias!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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A Braddy

June 11, 2025

1  out of  5
rating by A Braddy
"I’ve had a very frustrating experience with this company. Despite multiple requests to cancel my life insurance policy, the process was drawn out and unnecessarily difficult. It felt like my concerns and instructions were repeatedly ignored."
We responded:
"We’re very sorry to hear about your experience and appreciate you bringing this to our attention. Providing excellent insurance services is our top priority, please contact us directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve."
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Michael Cobbs

June 10, 2025

5  out of  5
rating by Michael Cobbs
"Working with Vince and his team is super smooth. They always go above and beyond with all of my concerns."
We responded:
"Thank you for reviewing our State Farm office, Michael! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Herminio

June 10, 2025

5  out of  5
rating by Herminio
"Betsy me ayudo hoy y el servicio estuvo perfecto. Muy amable!"
We responded:
"Thank you for your 5-star review, Hermino! My State Farm team and I are happy to be your good neighbor!"
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michael terrell

June 5, 2025

5  out of  5
rating by michael terrell
"Betsy is the best!!!"
We responded:
"Thank you, Michael! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cristobal Silva

June 4, 2025

5  out of  5
rating by Cristobal Silva
"Betsy was great! She helped me with all my insurance needs and always followed up—but never in an annoying way. She was the kind of person who made sure I didn’t forget to take care of the important stuff, which I really appreciated. Vince runs a great branch, and I’d recommend anyone give them a try for all your insurance needs!"
We responded:
"Thank you for reviewing our State Farm office Cristobal! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Chante Adams

June 2, 2025

5  out of  5
rating by Chante Adams
"Sam is absolutely AMAZING!!! I contacted the office for a quote comparison regarding my windshield. I appreciated the transparency Sam provided as well as the great customer service; Sam was pleasant, making my experience great! Additionally, she was patient and offered helpful recommendations; Sam was thorough so that I was well aware of the expectations, which allowed me the ability to make sound decisions with the information provided. 10, 10, would recommend!!!"
We responded:
"Thank you for taking the time to share your thoughts, Chante! We’re glad to know you’re satisfied with the service at our State Farm office and Sam was able to help. If you ever have any questions or need assistance, we’re here!"
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Mary Wilkes

May 30, 2025

5  out of  5
rating by Mary Wilkes
"Betsy provided great service today. She was awesome. Thank you so much!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Michael Capranica

May 29, 2025

5  out of  5
rating by Michael Capranica
"As a business owner, I have more vehicles than I can keep track of. Kailey in Vinces office has made sure everything stays up to date so I don’t have to. They make it seem less. Easy to discuss our options"
We responded:
"We’re honored by your positive feedback, Michael! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Charlie Dicola

May 29, 2025

5  out of  5
rating by Charlie Dicola
"Betsy was a lot of help with helping me add a vehicle and check on my policy. Big thanks to her and the rest of Vince’s team!"
We responded:
"Thank you for taking the time to share your thoughts, Charlie! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Jenn Rodriguez

Jenn Rodriguez

May 22, 2025

5  out of  5
rating by Jenn Rodriguez
"betsy was very helpful and answered my questions with her best ability! she was very sweet and respectful answering the phone call !"
We responded:
"We appreciate your review, Jenn! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Gimel March

May 21, 2025

5  out of  5
rating by Gimel March
"Samantha is very pleasant to work with and gets 5 stars for her personality!"
We responded:
"We’re honored by your positive feedback, Gimel! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jermaine Dudley

May 21, 2025

5  out of  5
rating by Jermaine Dudley
"Betsy was awesome assisting me my policy."
We responded:
"Thank you for your 5-star review, Jermaine! My State Farm team and I are happy to be your good neighbor!"
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Jose Guzman

May 20, 2025

5  out of  5
rating by Jose Guzman
"Samantha siempre me a dado muy bien servicio!"
We responded:
"We’re honored by your positive feedback, Jose! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Julie Nakano-McDonald

Julie Nakano-McDonald

May 16, 2025

5  out of  5
rating by Julie Nakano-McDonald
"I first spoke with Sam on the phone a couple of weeks ago. She wasn't only helpful, but extremely polite and courteous! We spoke to her in person today and she was extremely knowledgeable, friendly and made sure we were taken care of! Thank you, Sam!"
We responded:
"We’re thankful for your feedback, Julie! We are glad Sam was able to assist you! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Craig Burrell Sr Burrell

Craig Burrell Sr Burrell

May 15, 2025

5  out of  5
rating by Craig Burrell Sr Burrell
"Betsy ,very Nice and helpful. Much appreciated 👏"
We responded:
"Thank you for your 5-star review, Craig! We are so happy that Betsy was able to help you! My State Farm team and I are happy to be your good neighbor!"
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Sharon Riley

May 14, 2025

5  out of  5
rating by Sharon Riley
"Betsy was sweet and completely awesome"
We responded:
"We’re honored by your positive feedback, Sharon! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Chad Soucy

Chad Soucy

May 8, 2025

5  out of  5
rating by Chad Soucy
"Betsey, was extremely helpful and thorough. Friendly and understanding. Great time, and makes it easy."
We responded:
"Thank you for reviewing our State Farm office, Chad! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Kimberly Alvarez

Kimberly Alvarez

April 29, 2025

5  out of  5
rating by Kimberly Alvarez
"I just got insurance here and Samantha was a great help!"
We responded:
"We’re thankful for your feedback, Kimberly! We are proud to have Samantha as a part of our team! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Donna McCollum

April 28, 2025

5  out of  5
rating by Donna McCollum
"Betsy very friendly and helpful. Highly recommend"
We responded:
"We’re honored by your positive feedback, Donna! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Eileen Bolivar

Eileen Bolivar

December 6, 2024

5  out of  5
rating by Eileen Bolivar
"¡Excelente servicio! Tuve el placer de ser atendido por Samantha en la oficina de Vince Clark State Farm en Kankakee, y puedo decir que superó todas mis expectativas. Ella fue muy profesional, atenta y se aseguró de que todas mis dudas fueran aclaradas de manera eficiente. Su actitud amable y su atención al detalle realmente marcan la diferencia."
We responded:
"¡Muchas gracias por tu excelente reseña! Nos alegra saber que Samantha pudo superar tus expectativas y brindarte el servicio que esperabas. En Vince Clark State Farm nos enorgullece servir a nuestra comunidad con profesionalismo y dedicación. Apreciamos mucho tu recomendación y tu confianza en nosotros. Si alguna vez necesitas algo más, no dudes en contactarnos. ¡Será un placer seguir atendiéndote!"